Your personal details and information is forever safe with us!
Our personal guarantee to you is that we will never share or sell any part or whole of your information.
At all times Outshine Anxiety and Jennifer Cameron will endeavour to protect your personal information.
If you need any further information pertaining to a privacy matter, you should contact us at: firstname.lastname@example.org
Why do we collect your personal information?
We collect your personal information for the following purposes:-
- To deal with your enquiries
- For genuine customer service purposes
- To potentially generate invoices and receipts
- And potentially for other reasonably expected purpose
For all other uses or disclosure, we will obtain your consent.
If you do not provide all or part of the information requested, the consequences of this may be that:-
- we will not adequately be able to carry out our services to you.
- we may not be able to carry out our services to you at all.
What personal information do we need to collect from you?
We may collect information including your name, contact phone and e-mail details, only as provided by you. Further relevant information will be collected at your discretion (and not stored online) at the event of your initial counselling session.
How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms or with your consent in direct communication with you.
We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.
We may pass your personal information to other organisations only under rare and exceptional circumstances as outlined and signed by you, on the occasion of your initial counselling session.
We will never rent or sell your personal information, including your email address.
Opting out of receiving marketing material
If you don’t want to receive newsletters or offers, you can opt out by contacting us at: email@example.com
We may still need to send you essential information, such as invoices and accounts.
Updating your personal information
We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date. Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate. You can update your personal information by logging into your account online and following the instructions or by emailing us your updated details at: firstname.lastname@example.org
Secure storage of your personal information
Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.
If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.
Keep your PIN, passwords and any identifying information safe
It is your responsibility to keep your PIN, logins and passwords secure. Anyone who knows this information can access your account. We accept no responsibility for personal information disclosed to persons who know your PIN, password or other identifying features.
Our contact details
Our contact details are: email@example.com
You are able to request your personal information, the purposes for which it is held, how it was collected, how it is held, used and disclosed by submitting your request in writing to the above email address.
If you feel your privacy rights have been breached, you can submit a complaint to us at the above email address.